TERMS AND CONDITIONS: Supply of Safety Hand Products

  1. Verify product selection before ordering. HFS is not liable for incorrect purchases.
  2. Lead times are approximate and subject to change. HFS will notify if unable to meet the delivery date.
  3. Delays caused by external factors beyond HFS control are not the responsibility of HFS. The material must be picked up within 3 days.

  4. If the material is not picked up after 3 days storage charges will be charged at $10 per sq feet per day. (Applicable for self collection)

  5. If the material is not picked up after 3 days storage charges will be charged at $50 per sq feet per day. (Applicable for all USA self-collection)

  6. Time limit on dispute to a transaction is 3 days from order delivery for HFS brands.

  7. Time limit on dispute to a transaction is 2 weeks from order delivery for HFS projects.  

TAXES AND IMPORT/EXPORT CHARGES

  1. Purchaser bears duties, taxes, and customs charges for importing material.
  2. Origin and test certificates are provided upon prior request. Requests after the purchase order will not be entertained.

DELIVERY OF GOODS

  1. Off-loading responsibility lies with the Purchaser, except for self-collection.
  2. Inspect goods for damage/shortages before signing.
  3. Standard delivery does not include specific day/time options.
  4. Standard deliveries occur between 8 am and 5 pm, Monday to Friday.

GOVERNING LAW

  1. A contract governed by Singapore law. Disputes are resolved through negotiation, mediation, and arbitration.

CONFIDENTIALITY

  1. Both parties treat Contract information as confidential and not disclose without written consent.

RETURNS

  1. Strict no cancellation or return policy. Goods are non-cancellable and non-exchangeable.
  2. Exchanges are considered for manufacturing defects only.
  3. Contact sales@hfs-safety.com with details and pictures of defective items.
  4. Eligible for exchange if unused, in original packaging. The product will be thoroughly examined.

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TERMS AND CONDITIONS: Supply of Safety Hand Products

  1. Product Selection and Ordering
  • Verify product selection before ordering
  • HFS not liable for incorrect purchases
  1. Lead Times
  • Approximate and subject to change
  • HFS notifies if unable to meet the delivery date
  1. Delays and Material Pickup
  • External factors beyond HFS control, not their responsibility
  • The material must be picked up within 3 days
  • Storage charges apply if not collected

TAXES AND IMPORT/EXPORT CHARGES

  1. Purchaser Responsibilities
  • Bears duties, taxes, and customs charges for import
  • Origin and test certificates provided upon prior request

DELIVERY OF GOODS

  1. Off-loading Responsibility
  • Purchaser responsible, except for self-collection
  • Inspect goods for damage/shortages before signing
  1. Delivery Details
  • Normal delivery excludes specific day/time options
  • Monday to Friday, between 8 am and 5 pm

GOVERNING LAW

  1. Contract Governance
  • Governed by Singapore law
  • Disputes are resolved through negotiation, mediation, and arbitration

CONFIDENTIALITY

  1. Treatment of Contract Information
  • Information treated as confidential
  • No disclosure without written consent

RETURNS

  1. Cancellation and Return Policy
  • Strict no cancellation or return policy
  • Goods are non-cancellable and non-exchangeable
  1. Exchanges for Manufacturing Defects
  1. Eligibility and Examination
  • Eligible if unused, in original packaging
  • The product will be fully examined

TERRITORIAL LIMITATIONS

Use of HFS Safety and its subsidiary companies’ Products or services are prohibited for any dealings, engagement, or sale of goods/services linked directly or indirectly with jurisdictions deemed high risk, such as Russia, Cuba, Iran, North Korea, Syria. Additionally, it is prohibited to use HFS Safety’s products and services to directly or indirectly export, reexport, sell, or supply to any person located in Russia. Further, it is prohibited to use HFS Safety’s products and services directly or indirectly related to any goods prohibited by law from Russia. 

For any further questions please email sales@hfs-safety.com